Shipping Policy

At Rashemi, we believe shopping should be simple, transparent, and worry-free. This Shipping Policy explains where we deliver, our shipping charges, estimated delivery times, and what to expect after placing an order.

1. Where We Ship

Rashemi currently offers shipping to eligible addresses within the United States.

Shipping availability depends on the product and delivery address. If additional countries or regions become available, eligible delivery options will be displayed during checkout.

We cannot guarantee delivery to locations that are not supported at checkout.

2. Shipping Costs

Standard U.S. Shipping — $4.95

Standard shipping costs $4.95 USD per order for eligible deliveries within the United States.

• Flat-rate standard shipping: $4.95

• No minimum order value

• Shipping charges are displayed before payment

• Applicable taxes, if any, are calculated at checkout

The shipping rate applies to eligible Rashemi products, including suitcases, luggage sets, travel accessories, and clothing.

For destinations outside the United States, shipping availability and applicable charges depend on the options offered at checkout.

3. Estimated Delivery Times

For our original U.S. luggage collection, estimated delivery is generally 4–7 days.

Delivery times are estimates, not guarantees. Actual delivery may vary depending on product availability, order processing, carrier operations, weather conditions, holidays, and other circumstances.

Estimated delivery times for other products may differ.

We recommend reviewing the delivery information provided during checkout and contacting us if you have questions about a particular item.

4. Order Processing

Orders are processed according to product availability and fulfillment arrangements.

Once your order has been processed and shipped, tracking information may be provided when available.

Please ensure that your shipping address and contact information are accurate before completing your purchase.

5. Order Tracking

When tracking information is available, it will be shared through the contact information provided during checkout.

Please note that tracking updates may take some time to appear after shipment.

If you need assistance locating your order, contact us with your order number.

6. Shipping Delays

Although we aim to provide a reliable delivery experience, unexpected delays can occasionally occur.

Possible causes include:

• Carrier delays

• Severe weather

• High seasonal shipping volumes

• Customs procedures, when applicable

• Incorrect or incomplete addresses

• Unexpected fulfillment issues

If your shipment is significantly delayed, please contact our support team so we can investigate.

Nothing in this policy limits your mandatory consumer rights regarding delivery.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information.

If you discover an error after ordering, contact us as soon as possible at rashemitravel@gmail.com.

We will do our best to assist, but address changes may not be possible after an order has been processed or shipped.

8. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us with your order number and a description of the problem.

Photographs may help us investigate the issue.

When the issue is confirmed, Rashemi will cover necessary return-shipping costs and arrange an appropriate replacement or refund in accordance with applicable law and our Return & Refund Policy.

9. Returns and Refunds

Rashemi accepts eligible return requests within 30 days of delivery of the last item in your order.

For standard change-of-mind returns, customers are responsible for arranging and paying for return shipping.

Different arrangements apply to confirmed damaged, defective, or incorrect items.

For complete information, please read our Return & Refund Policy.

10. International Shipping, Customs, and Duties

International shipping is available only if the delivery destination is supported during checkout.

When applicable, international shipments may be subject to customs inspections, import duties, taxes, or carrier handling fees.

Unless otherwise stated at checkout or required by applicable law, additional import charges may be the customer's responsibility.

11. Contact Us

If you have questions about shipping, delivery times, or your order, please contact us.

Rashemi Customer Support

Email: rashemitravel@gmail.com

Website: https://rashemi.com

We are happy to assist with questions about your order and shipping arrangements.